What we do

Unlock the Power of Connected Communities with Our Innovative Platform.

At UR Concierge Services, we've built more than just software – we've created a community-building platform. Our mission is simple yet transformative: to provide property managers with the tools to create Connected Communities where buildings thrive, residents flourish, and bottom lines soar.

With our exclusive engagement tools, we bring a touch of magic to your properties, empowering you to turn them into places your residents genuinely love to call home. Gone are the days of disconnected buildings and stressed-out management teams. With URCSI, property managers are able to leverage powerful tools, residents become engaged community members, and buildings operate at peak efficiency.

Our à la carte approach allows property managers to tailor the platform to fit their unique requirements. Whether it's seamless integration with existing property management software or digital touch screen systems, our platform has you covered.

URCSI’s modular platform isn't just efficient – it's scalable and customizable to suit communities of any size. By streamlining your operations and enhancing your customer service capabilities, we save you valuable time and resources while elevating the resident experience.

Our goal is to revolutionize how property managers build Connected Communities. Contact us today to learn how our platform can be tailored to meet your specific needs, boost your revenue, and bring your property management vision to life.

Exclusive Website

URCSI builds a custom website for each community with its own dedicated domain, creating maximum efficiency for property managers and seamless ease of use for residents. Our scalable, customizable platform ensure your site professionally represents your building and brand.

Works on All Mobile Devices and Tablets!

No App download needed. Our fully responsive platform is accessible from any device with a web browser. Residents and managers can access their URCSI platform anytime, anywhere.

Accessibility First

With 120+ language options and ADA compliance, URCSI ensures every resident and staff member can easily access your community platform.

Resident Alerts and Notices

Create, manage and distribute notices and alerts for your residents. Send these notices out individually, by group, or building via email, text, or automated phone call.

Service Requests

Residents can submit service requests, including photo uploads describing issues. Property managers can organize requests, delegate resources, and resolve issues quickly and efficiently. The platform also facilitates communication with service providers and residents.

Amenity Bookings

The URCSI platform streamlines all amenity bookings through one comprehensive site. Residents can view, book, and pay for amenities online while receiving updates, and management can process payments and handle custom waivers, all within the same system.

Parking Management

Management can assign and manage parking spaces for both vehicles and bicycles. Security and concierge personnel can easily oversee resident & visitor parking and print parking passes if required.

Pet Registry

Easily register resident's pets complete with photos, descriptions and notes on temper/quirks.

My Community

URCSI's My Community section connects residents to their neighbourhood through comprehensive Community Resources (mental health services, senior resources, and more) and regularly updated Community Events, ensuring residents feel truly connected to the world around their building.

Exclusive Offers

Unlock savings with URCSI's exclusive offers section! Both residents and property managers access special deals on theme parks, sporting events, entertainment, retail, and more.

Resident Marketplace

Residents can easily create posts to buy, sell, share or trade items or services.

Neighbourhood Snapshot

Check out the local vendors or calculate your commute time through our Neighbourhood Snapshot section. Residents can navigate their area through the interactive map and vendor list.

24/7 Customer Service

Users receive 24/7 support with our customer service feature. Service currently available in English, Spanish, and French.

Permissions, Custom Fields, and Categories

Every community does things their own way. Our flexible and customizable permissions system offers the ability to create hierarchies and manage user groups. Control who can access various features within your platform and easily make changes as you scale and grow.

 

Curious?

Book a brief demo and see how URCSI can boost your revenue, streamline operations, and create communities residents love.